What is your return policy?

 

We value your business and always strive for satisfied customers.   You may return unused items to us in their original packaging within 10 days .  For online orders, please provide your order number, name and address.  If an online order has an error that is caused by us, we will refund your return shipping cost.
 
Returned merchandise must be in new condition unless damaged by shipping.  Tea, honey, sugar, chocolate, gift boxes, cookies, and all other food items are non-returnable.   Also, all items purchased on sale are non-returnable.
 
Merchandise returns can be sent via mail or returned to Tea Fields .
 
Mailed orders should be returned to:
Tea Fields
Attn:  Customer Service
5 Tenafly Road PMB #253
Englewood, New Jersey 07631
 
Please contact us with any questions at info@teafields.com  or 201 937 4992.